Tenant Service Authority's 'National Conversation'
The Tenant Services Authority (TSA) was formally launched on 1 December 2008 as a new idependent regulator charged with promoting and championing the interests of tenants in social housing in England.
The TSA has the following main aims:
- enabling or facilitating tenants to speak for themselves to influence national policy
- undertaking and commissioning research to ensure that the views and experiences of tenants, particularly those who are not in tenants' organisations, are taken into account
- supporting national and regional tenants' organisations - helping build and strengthen tenants' organisations at regional and national level
- developing new ways of speaking to and listening to the views of tenants.
The findings of phase 1 on the conversation between tenants and landlords has been released and a proposal for future regulation has been made.
Proposed future regulatory framework
More information is available on the National Conversation websitewhere you can obtain resource packs and also give feedback.
For more information contact Sandra Ferguson, Regeneration Manager on T. 020 8623 8933.