Home page
  • HOME
    • About us
    • Vision
    • History
    • Board
    • Our service promise
    • Equal opportunities
  • YOUR HOME
    • Your tenancy
      • Your tenancy agreement
      • Your household
      • Joint tenancies
      • Transfers and exchanges
      • Ending your tenancy
      • Buying your home
    • Leaseholders
      • Service charges
      • Making a payment online
      • Paying for major works
      • Selling your home
      • Home Information Packs
      • Gas safety
      • Repairs
      • Sub-letting your home
    • Rights and responsibilities
      • Our expectations
      • Information on our services
      • Access to personal information
      • Confidentiality
      • Involvement and community development
      • Consultation
      • Compensation
      • Housing Corporation Charter
    • Getting a CPH property
    • Adaptions
    • Shared ownership
    • ASTs
    • ASB
    • Safety at home
    • Buying your home
  • RENT AND SERVICE CHARGES
    • Paying your rent or service charge
    • How we set your rent
    • Managing your finances
    • Debt advice sessions
    • Benefits calculator
  • REPAIRS
    • Emergency repairs
    • How long will repairs take?
    • Planned and cyclical maintenance
    • Gas safety
    • Your responsibilities
    • Our responsibilities
    • Advice and useful tips
  • GET INVOLVED
    • Menu of Involvement
    • Our involvement policy
    • Residents' Panel
    • Residents' Panel Profiles
    • Residents' Panel Minutes Archive
    • Community consultation
    • Building the future
    • We want to listen
    • Community projects
    • National Residents' Group
    • Block Champions
  • THE MASTERPLAN
    • Masterplan summary
    • Block M3/M2 - Streatham Place
    • Block N1 - Clarence Avenue
    • Block H5/H4 - Kings Avenue
    • B5 - Muller Road
    • Block C2 - Clarence Crescent
    • Clapham Park today
    • Phasing programme
    • Outline planning application
    • Decanting
    • FAQs
  • PUBLICATIONS
    • Residents' newsletters
    • Residents' Information
    • Performance information
    • Resident involvement and consultation strategy
    • CPH Business plan
    • Annual reviews
  • CONTACT US
    • Emergency contacts
    • Report a repair
    • Complaints
    • Compliments
    • Clapham Park Project
    • Metropolitan Housing Partnership
    • Lambeth Council
    • Other useful contacts
 

Translations

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Go to MHP website

Contact us

 

 
Home - Publications - Residents' information

Residents' information - leaflets

Anti-social behaviour

Asbestos

Block information posters

Condensation

Customer feedback

Data protection

Emergency Repairs

Domestic Violence

Fire safety

Insuring your home

Making a payment

Repairs for tenants

Resident involvement

Translations

Service standards

 

Spanish

Anti-social behaviour - Comportamiento antisocial

Making a payment - Realizar un pago

Resident involvement - Participación del resident

Repairs for tenants - Reparaciones para inquilinos

Customer feedback - Comentarios del cliente

Domestic Violence - Violencia doméstica

 

Portuguese

Anti-social behaviour - Comportamento anti-social

Making a payment - Fazer um pagamento

Repairs for tenants - Consertos para inquilinos

Customer feedback - Avaliação do cliente

Resident involvement - Participação do residente

Domestic Violence - Violência doméstica

 

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QUICK LINKS

  • Report a repair
  • Complaints
  • Compliments
  • Anti-social behaviour
  • Where we are
  • Payments
  • Emergency contacts
  • Emergency repairs
  • Our responsibilities
  • Your responsibilities
 
 
 
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