Confidentiality
All of the information we have about you is confidential. We will not usually give your details out to anyone without your permission. There are a few exceptions to this, such as sharing specific information with authorities and agencies (e.g. the police or Lambeth Council) to:
- Help prevent and detect fraud.
- Support local strategies to reduce crime and disorder.
- Help prevent and detect street crime.
- Meet other legal obligations.
We will provide limited information to Housing Benefit offices and the Department for Work and Pensions to help you if you are claiming benefits. We will also provide limited information to gas and electricity providers.
We will give your details to other members of staff only when it is necessary to provide a service to you.
We take confidentiality very seriously. If you feel your privacy has not been respected, please contact us